Handmade rugs will bring you decades of joy and use if they are cared for correctly. Each rug is different, so there is no “one size fits all” cleaning method. Our cleaning process is done entirely by hand with mild detergent to ensure the rug is not damaged or subjected to excessive wear. We customize our cleaning process for each rug based on the age, condition, soil level, presence of pet stains, and construction. With over 20 years of experience, we have the practical knowledge to ensure the best results for your rug. Please get in touch if you have a rug that is due for a deep cleaning, or if you have questions about stains or spot cleaning.

Handmade rugs can be repaired with great results due to their construction. It is important to get your rug repaired as soon as you notice an issue so it doesn’t get worse and turn into a more expensive problem. We offer rug repair at reasonable rates and we can fix a variety of issues, such as holes, fringe damage, binding, rips/tears. We can also resize rugs, or remove unwanted fringe and replace it with binding. Please get in touch if you have a rug that needs repair. Our turn around time for small jobs is usually 1-2 weeks.

We recommend a pad for most wool rugs. This will keep them from slipping and add cushioning.

We offer two types of quality pads, one made of felt with a non-slip backing, and one that is pure natural rubber. They are pictured below, the felt pad is gray and the rubber pad is green. Both pads are offered with custom fit sizing. We cut the pad slightly smaller than the rug so that it does not stick out at all. Get in touch today to place a custom pad order and we will help you decide which type of pad is the best for you. We can also assist you with installing the pad under your rug.